Legal & Contact

Terms of Service

These Terms and Conditions (the “Terms”) set forth a legal agreement between you (the “Client”, “User”, “You” or “Your”) and P2H Inc. and its affiliated companies (“P2H”, “CodeAudit Works”, “we”, “us” or “our”), governing your access to and use of the http://codeauditworks.com/ website (the “Site”) and any services offered through it (the “Services”). By accessing or using the Site, you agree to be bound by these Terms.

Scope

As a part of Terms, you also accept these Terms of Service. These Terms of Service should be read and interpreted together with the Terms above as a single legally binding agreement. If you have a valid, separately executed agreement with CodeAudit Works or any of its affiliated companies that expressly governs your use of our Services (for example, MSA), such agreement shall prevail over these Terms of Service.

Partnership

By accessing or using this Site, you acknowledge that P2H and Web Processing Services Sp.zo.o. (“WPS”) or P2H Europe LTD (“P2H Europe”) have entered into a partnership for joint projects and collaborations regarding Service. This partnership aims to leverage the expertise and resources of both parties to deliver high-quality solutions and Services to Clients.

Services and engagement models

CodeAudit Works supplies production-readiness assessment, remediation and ongoing engineering support for AI-built software products, including (without limitation): automated and senior-engineer-led diagnostic scanning, production readiness audits across security, architecture, data, testing, CI/CD, infrastructure, LLM/API cost and compliance dimensions, investor and acquirer technical due diligence, hardening sprints to remediate identified findings, and ongoing engineering partner support.

Specific scope is defined in each Order and Quote. Expedited delivery service is available for an extra charge.

Service tiers

Orders may use one or more of the following service tiers, as agreed between CodeAudit Works and the Client:

  1. Diagnostic Scan
    An automated codebase scan combined with one hour of senior engineer review, delivered within 48 hours; produces a written summary of risk signals and a recommendation on next steps.
  2. Production Readiness Audit
    A senior engineer-led review across eight production-readiness dimensions (security, architecture, data layer, tests & QA, CI/CD & releases, infrastructure & scale, LLM & API costs, and compliance), delivered within 5-7 business days; produces a risk register, a remediation roadmap, a production readiness summary and a fix-or-rebuild verdict.
  3. Investor Technical Due Diligence
    The Production Readiness Audit methodology extended with a team assessment, an IP and licensing review, and a deal-language executive summary, prepared for funds, angels, accelerators and acquirers evaluating a target.
  4. Hardening Sprint
    Fixed-price remediation of findings identified in a Production Readiness Audit, with scope and price set from the Audit’s remediation roadmap and delivered under a behavior-unchanged guarantee.
  5. Engineering Partner
    Ongoing monthly engineering support following a Hardening Sprint, available as a Support, Part-Time Team or Dedicated Team engagement, with a three-month minimum term.

Orders may sequence or combine service tiers. Conversion from one tier to another shall be agreed between CodeAudit Works and the Client, and may constitute a Change Request.

Working Schedule

Development Team: 8:00am – 5:00pm GMT / 3:00am – 12:00pm EDT

Development Consultants and Live Chat Support: Monday-Friday, around the clock, with a 7-hour break: 11:00pm – 6:00am GMT / 6:00pm – 1:00am EDT

We reply within 2-4 working hours. If the Client’s request was made during non-working hours or holidays, this request will be considered within the following working day.

Development Consultants provide an initial estimate of the effort, rates, and timeline for your project within 4 hours for straightforward projects and 1-3 business days for complex projects. This estimate is preliminary and non-binding. The final quote & ETA will be provided by the project manager.

Order & Payment

Orders may be placed through our Site, email, or other authorized communication channels. All order details are securely recorded in CodeAudit Works’s internal systems to ensure quality and traceability of the Services.

Unless otherwise specified, Services are provided on a prepayment basis. Payment for the Services is due on the day the order is placed or when the order is confirmed by CodeAudit Works, depending on the applicable ordering process. Refunds are available only in the cases as provided in the “Refund Policy” section below.

Whenever post-payment or split payment is available, by confirming the Order, Client agrees to pay the agreed-upon amount for the Services within five (5) calendar days from the moment when CodeAudit Works notifies the Client that the project is delivered for User Acceptance Testing (UAT), unless other payment terms have been separately agreed in writing between CodeAudit Works and the Client.

Client bears all responsibility for payments to CodeAudit Works in full for the services provided. In no case Client may delay the payments to CodeAudit Works on reasons of failure of the Client’s counterparties to make payments to Client.

We reserve the right to revise pricing in the event of changes or additions to the project scope subsequent to our commencement of the project.

We also reserve the right to revise the quote or refuse and decline further work on a project and issue a refund in case an actual scope of work required for the project completion substantially exceeds the paid amount.

WPS and/or P2H Europe may act as authorized commercial and payment processing partners of CodeAudit Works. Accordingly, CodeAudit Works may authorize WPS and/or P2H Europe to invoice Clients and receive payments for Services provided through or in connection with this Site.

Any payment made by a Client to WPS or P2H Europe for Services originating from this Site shall be deemed a valid payment to P2H for the relevant Services and shall fully satisfy the Client’s corresponding payment obligations to the extent of the amount paid. Receipt of such payment by WPS or P2H Europe shall constitute confirmation that the applicable Services or requested works have been duly paid for.

The Client agrees that invoices, receipts, and other payment-related documentation may be issued by P2H Inc., WPS, or P2H Europe, depending on the structure of the relevant engagement.

Payments may be made online through PayPal or Stripe. Card information entered via Stripe is processed directly by Stripe and is not stored or processed by CodeAudit Works.

Deposits

Upon Client’s notice CodeAudit Works may deposit any Client’s residual assets. Within one year (1 year) from the date of a deposit Client may either use such a deposit to pay the services provided by CodeAudit Works to Client or claim the refund of the deposited assets. In a case Client fails to use a deposit or claim the refund within one year such a deposit is turned to profit of CodeAudit Works.

Communications

You consent to receive communications from us through the email(s) you provided. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically via email satisfy any legal requirement that such communications be in writing.

Delivery Timelines

The delivery timeline takes effect at the time that (1) the order details (project scope) have been accepted and agreed upon by you and CodeAudit Works, and (2) full payment has been made for the order, unless split-payment or post-payment has been offered by CodeAudit Works for the specific project and agreed in writing.

Client Feedback and Fixes

The Client agrees to review, test and provide timely feedback (if any issues arise) during the Feedback period.

“Feedback period” is within fourteen (14) calendar days for markup (HTML/CSS/JS) project or project stage, and within thirty (30) calendar days for all other projects or project stages, counted from the moment when CodeAudit Works notifies the Client that the project or project stage is delivered for User Acceptance Testing (UAT).

If an issue was reported by the Client during the Feedback Period and it is within the original project scope, we will use commercially reasonable efforts to fix such an issue free of charge. Commercially reasonable efforts mean that we can determine when an issue has been sufficiently addressed.

CodeAudit Works is not obliged to provide free fixes once the delivered project (including but not limited to code and files) has been modified, edited, or otherwise altered by the Client or any third party during the Feedback Period. Any further work required to review, debug, or fix issues in the modified project will be treated as a Change Request and require a separate quote and payment, even if submitted during the Feedback Period.

We may decline your request to fix in a case such fixing is not actually a fixing but is more likely an alteration, modification, enhancement, or addition to the original project scope whether it results from (but is not limited to) any unforeseen complications, requirements for additional functionality, the provision of information which is incorrect, inaccurate or changed or any other reason. Such requests are treated as Change Requests and will always require a separate quote and payment, even if submitted during the Feedback Period.

Acceptance

Default acceptance criteria are applicable to all projects and all project stages. A delivery is considered accepted upon the occurrence of any of the following events:

  • Client explicitly approves a delivery by any means of communication including but not limited to email etc; or
  • Client has not reported any issues within the Feedback Period; or
  • CodeAudit Works has provided commercially reasonable fixes in accordance with “Client Feedback and Fixes” section above; or
  • Client has requested to proceed with the next project stage. A project stage could be the next development phase, deployment of the project files to an external environment, or delivery of the project files through an agreed delivery channel or repository.

Post-delivery Requests

After Acceptance, all requests for fixes or updates are considered as paid work.

Any updates for accepted projects delivered over thirty (30) days prior to the request are subject to a deposit of eight (8) man-hours of project manager and / or developer time. A deposit is valid for the next thirty (30) days only. All further updates over 8 hours are charged on Time & Materials basis.

Refund Policy

A full refund will be considered based on the following reasons:

  • Client’s order cannot be completed;
  • Client’s request to cancel the order is received before the development is started.

A partial refund will be considered based on the following reasons:

  • Client is reasonably and legitimately not satisfied with the quality of the code or service and provides a comprehensive proof / explanation of the matter;
  • Client is not satisfied with the resulting product upon a review on our test server. A refund may be issued upon the confirmation of both parties, and upon the clearance of all details related to the refund.

If the order is completed according to the specifications of Client, some minor errors should be deemed acceptable and cannot be a reason for full or partial refund.

Notwithstanding anything to the contrary contained herein, the transaction amount may be refunded or reversed to the Client’s payment account in case of an accidental double payment. CodeAudit Works will initiate the refund of the double payment amount within two (2) business days after the Client’s notice, assuming that any and all refund fees, and/or any associated fees, fines, or penalties listed in PayPal, MasterCard, Visa, American Express, Discover, and other payment card networks, associations, or companies (‘Networks’), are (i) not refundable due to the Networks’ policies and (ii) withheld from CodeAudit Works, – will not be reimbursed.

Intellectual Property

CodeAudit Works transfers and assigns to (and the following shall be the exclusive property of) Client, or its designee(s), the entire right, title and interest of CodeAudit Works in and to all intellectual property made, discovered, invented, authored, created, developed, originated or conceived by CodeAudit Works, solely or jointly, in the course of CodeAudit Works’s Service provision to Client (the “Creations”) provided Client made all payments for the CodeAudit Works’s services.

You covenant and agree that you shall not provide for use in the Service provision and/or inclusion in the Creations or upload any information, graphics, audio, video, text, photos, data, software, tools and other materials (the “Materials”) that infringe third party intellectual property rights or in which a third party has a proprietary interest, unless such third party intellectual property is properly licensed for such use.

Client ensures that all Materials uploaded, posted, or distributed via the CodeAudit Works staging platform does not infringe upon the copyrights, trademarks, or any other intellectual property rights of any third party, while CodeAudit Works has no obligation to monitor. It is the responsibility of the Client to verify that they have the legal right to use the Materials, which includes obtaining necessary licenses or permissions where applicable. Client grants to CodeAudit Works a non-exclusive, worldwide, royalty-free license to use Materials solely for completing the Services.

The unauthorized use of copyrighted Materials, including but not limited to reproduction, distribution, or public display, without explicit authorization from the copyright holder is strictly prohibited. Client found to be uploading or using copyrighted Materials without proper authorization will have such Materials removed immediately, and may face suspension or termination of their access to the staging platform.

Client is prohibited from uploading, storing, or distributing any Materials that are illegal, including but not limited to obscene material, defamatory material, or material that promotes discrimination, hate crimes, or illegal activities.

Client may have the ability to install third-party plugins or add-ons on the staging platform. While CodeAudit Works provides this functionality, it is the responsibility of the Client to ensure that any plugins or add-ons are safe and do not contain malicious software. Client must verify the security and integrity of plugins before installation and are encouraged to use only reputable sources.

White-Label

Providing Services to the Client on a white-label basis means that CodeAudit Works agrees not to represent the product or service as being provided by CodeAudit Works and not to reference or identify the Client’s end customers or the Client’s role in the project, without the Client’s written consent. CodeAudit Works agrees to use Client’s branding to brand the Creations according to the Client’s instructions, if such branding materials are lawfully owned or properly licensed by the Client, as provided in the “Intellectual Property” section.

Client’s Content

We reserve the right to refuse to work on any project, without the need for providing justification therefore. We will not provide Services for any project or potential Client for content which is offensive, illegal or which contains illicit or infringing material.

Client is fully responsible for the provision, exploitation, maintenance and use of all content, provided by him, including, but not limited to, issues related to:

  • correspondence of Client’s content to provisions of laws about copyright protection of all applicable jurisdictions;
  • any claims, related to the content;
  • immediate reaction for notices to Client (or affiliated persons) by any person, claiming that Client’s content is infringing the rights of such person.

Client shall indemnify and hold CodeAudit Works and its representatives harmless from any losses, claims, obligations or other liabilities related to or arising out of the foregoing.

Any employee, agent or contractor of CodeAudit Works may have access to Client’s content provided such employee, agent or contractor has been involved in Client’s project. CodeAudit Works guarantees that any person may have access to Client’s content only after such person adhered to a written non-disclosure agreement.

Client has access to Client’s content stored at CodeAudit Works’s facilities for free during one year.

After the first anniversary of Client’s content storage CodeAudit Works may remove such content irrevocably at the sole discretion.

On Client’s request CodeAudit Works may provide access to Client’s content stored at CodeAudit Works’s facilities for more than one year at the additional fee.

Notwithstanding the foregoing Client’s content might be stored at CodeAudit Works’s facilities for eternity for archival purposes without granting to Client access to such content.

Data Backup

The company will retain information about the project without any charge for one year after providing services to you. For the Client consent, payment for the backup service will begin one year after the conclusion of the project. Client understands that data backup services are provided ‘as is’ and that we cannot guarantee the accuracy or completeness of the data backups. Client further understands that we are not responsible for any lost or corrupted data. The Client is solely responsible for regularly backing up their data and any damages or losses that may result from the failure to do so.

Co-marketing

Unless otherwise agreed upon in a written agreement executed by both CodeAudit Works and the Client, or unless Client opts out in the order form, CodeAudit Works reserves the right to feature the Client’s name and/or logo and the Client’s project name on any website owned by CodeAudit Works, in social media, portfolio, presentations, and other promotional materials to showcase its expertise and services provided.

If the Client chooses not to grant such permission by leaving the relevant option in the order form unchecked, the project will be treated as white-label, and CodeAudit Works will not publicly reference it without the Client’s written consent.

Non-Solicitation

During the term of the Service provision and for two (2) years thereafter, neither CodeAudit Works nor the Client shall, directly or indirectly (including through affiliates or third parties), solicit, recruit, or induce any employee, contractor, subcontractor, consultant, or advisor of the other Party who is or was involved in providing or receiving the Services to leave their engagement or to enter into any employment or contractual relationship with the soliciting Party without the other Party’s prior written consent. This restriction also applies to any such individual who ceased working with the other Party within the preceding year.

In the event of a breach of this clause, the hiring Party shall be obliged to compensate to the other Party the liquidated damages in the amount equal to three (3) months of the individual’s most recent gross compensation (or, if unavailable, an equivalent market rate as reasonably determined by the non-breaching Party).

Disclaimer

Please note that all CodeAudit Works’s obligations and guarantees stipulated by the present Terms are applicable only in a case Client properly fulfilled all payment obligations to CodeAudit Works.

Limitation of Liabilities

In no event CodeAudit Works or its affiliates will be liable to the Client for (i) any indirect, special, consequential or incidental damages or loss of revenue or loss of business profits, however caused, even if advised of the possibility of such damages, or (ii) damages relating to any claim that accrued more than two years before the institution of adversarial proceedings thereon.

Subject to the above and notwithstanding anything to the contrary elsewhere contained herein, the maximum aggregate liability (whether in contract, tort (including negligence) of CodeAudit Works in connection with this agreement, regardless of the form of claim, shall be the aggregate fees paid to CodeAudit Works or its affiliates hereunder during the preceding three (3) months. The foregoing limitations of liability will apply notwithstanding the failure of essential purpose of any limited warranty or remedy herein.

CodeAudit Works shall not be responsible for any damages and losses arising out of obligations not explicitly assumed by CodeAudit Works hereunder.

Consent to Recording of Conversations

We inform you that any conversation you have with any representative of CodeAudit Works may be monitored and recorded for quality assurance purposes. If you do not wish to have a conversation recorded you must alert such representative to cease recording the conversation. Your continued participation in a conversation without expressly requesting for the conversation not to be recorded shall serve as your express consent to have the conversation monitored and recorded.

AI Tools Usage

Client acknowledges that CodeAudit Works may utilize artificial intelligence tools (“AI Tools”) in a course of Services provision and creation of deliverables/Creations, unless Client has, in advance, expressly restricted such use in writing (email sufficient) or in an applicable Statement of Work (if any).

Where AI Tools are used, such use will be governed by the respective terms and conditions issued by AI tool provider, including all safeguards and data-handling commitments set forth therein intended to protect customer data.

CodeAudit Works applies reasonable professional judgment and human oversight when using AI Tools in connection with the Services.

CodeAudit Works aims to use only AI Tools approved under its internal vetting procedures, as updated from time to time and made available at

AI Tools Register

CodeAudit Works is responsible for overall control over the use of AI by its personnel and contractors. We provide guidance on how AI should be used on a project level, what tools are approved for such usage and how to ensure proper level of data protection.

Client acknowledge that CodeAudit Works processes Creations and Materials through AI Tools under these conditions. Usage of AI tools does not alter or expand CodeAudit Works’s obligations, warranties, or liabilities under these Terms.

CodeAudit Works will not intentionally submit Client Confidential Information, personal data, or information explicitly marked by Client as “Sensitive” or “Highly Confidential” to publicly accessible AI systems unless otherwise agreed in writing by the Parties.

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